1. PURPOSE AND ACCEPTANCE

This legal notice governs the use of the website: www.princesayaiza.com

The website www.princesayaiza.com provides services whose primary objective is to enable contact between users and the company, whether to get in touch with us, respond to their request, manage their claim, process a reservation, or exercise their data protection rights.

Browsing the page www.princesayaiza.com implies the status of user and the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be subject to modification.

The user undertakes to make proper use of the website in accordance with the law, good faith, public order, customary uses, and this Legal Notice. The User will be liable to HOTEL PRINCESA YAIZA S.A. and to third parties for any damages that may be caused as a result of breaching this obligation.

2. WEBSITE OWNERSHIP AND IDENTIFICATION OF THE INFORMATION SOCIETY SERVICE PROVIDER

Address: Avd. Papagayo 22. Playa Blanca. Yaiza. 35580 Lanzarote (Las Palmas)
Email: lopd@rosahotels.com
Phone: 928519300
Website hosted by: Ayoweb Design Studio SL

3. GENERAL CONDITIONS OF ACCESS AND USE

The website and its services are freely accessible, although the use of certain areas or services is conditional upon filling out data collection forms. Only individuals over 18 years of age may provide data through our website, and minors under 14 years may not do so without the consent of their parents or legal guardians.

The User guarantees the authenticity and accuracy of all data communicated to HOTEL PRINCESA YAIZA S.A. and will be solely responsible for any false or inaccurate statements made.

www.princesayaiza.com includes the following types of users:

Users who provide data via any of the available forms: The personal data requested by HOTEL PRINCESA YAIZA S.A. includes the name and email address, as well as any information provided by the user when completing the forms.

– Users who have not contacted HOTEL PRINCESA YAIZA S.A. but from whom data is collected: Data provided through cookies

– Users of our private area: Includes username and password

– Users who comment on the blog: From these users we collect email, full name or nickname, the comment made, and the date of the comment

– Users who make reservations through our website or through the website https://rosagroup.es/: The data provided by the user during the booking process and the details of the booking made are collected

3.1. RULES AND PROHIBITED USE FOR USERS OF OUR SERVICES

The User expressly agrees to make appropriate use of the content and services offered and not to use them for:

– Disseminating content that is criminal, violent, pornographic, racist, xenophobic, offensive, promoting terrorism, or generally contrary to the law or public order

– Introducing computer viruses or carrying out actions likely to alter, damage, interrupt or cause errors or harm in the electronic documents, data, or physical and logical systems of HOTEL PRINCESA YAIZA S.A. or third parties, as well as obstructing access by other Users to the Website and its services

– Attempting to access restricted areas of HOTEL PRINCESA YAIZA S.A.’s or third-party computer systems and, if applicable, extract information

– Violating intellectual or industrial property rights, as well as breaching the confidentiality of HOTEL PRINCESA YAIZA S.A.’s or third parties’ information

– Impersonating another User, public authorities, or a third party

– Reproducing, copying, distributing, making available or otherwise publicly communicating, transforming or modifying the Content, unless authorized by the rights holder or legally permitted

– Collecting data for advertising purposes or sending any type of unsolicited advertising or commercial communication without prior request or consent

3.2. PROCEDURE IN CASE OF UNLAWFUL ACTIVITIES

In the event that any user or third party considers that there are facts or circumstances revealing the unlawful nature of the use of any content and/or the carrying out of any activity on the Web pages included in or accessible through the Website, they must send a notification to HOTEL PRINCESA YAIZA S.A., properly identifying themselves, specifying the alleged violations, and expressly declaring under their responsibility that the information provided in the notification is accurate

4. PRIVACY POLICY

The user may consult how HOTEL PRINCESA YAIZA S.A. uses their data and the security measures implemented via the link: “Privacy Policy”

5. COOKIES POLICY

HOTEL PRINCESA YAIZA S.A. installs cookies on the user’s device. For more information on the cookies used on our website, please visit: “Cookies Policy”

6. NOTIFICATIONS

All notifications and communications between users and HOTEL PRINCESA YAIZA S.A. shall be considered effective, for all purposes, when made by postal mail, email, or telephone communication. Users must contact HOTEL PRINCESA YAIZA S.A. via:

– Postal mail to the following address: HOTEL PRINCESA YAIZA S.A. – Avd. Papagayo 22. Playa Blanca. Yaiza. 35580 Lanzarote (Las Palmas)

– Email to the following address: lopd@rosahotels.com

7. INTELLECTUAL AND INDUSTRIAL PROPERTY

All the content of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source code, constitute a work owned by HOTEL PRINCESA YAIZA S.A., and none of the exploitation rights over them shall be understood to be transferred to the User beyond what is strictly necessary for the correct use of the Website

Users who access this website may view the contents and, where appropriate, make authorized private copies, provided that the reproduced elements are not subsequently transferred to third parties, installed on servers connected to networks, or subjected to any form of exploitation and only as long as the service is in force

Likewise, all trademarks, trade names, or distinctive signs of any kind that appear on the website are the property of HOTEL PRINCESA YAIZA S.A., without it being understood that the use or access to the same grants the User any rights over them

The distribution, modification, transfer, or public communication of the contents and any other act not expressly authorized by HOTEL PRINCESA YAIZA S.A. is prohibited. In the event of non-compliance, HOTEL PRINCESA YAIZA S.A. will adopt the appropriate legal measures

8. DISCLAIMER AND MODIFICATION OF THIS LEGAL NOTICE

The website www.princesayaiza.com uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and ensuring its confidentiality. The information published on this website is provided purely for informational purposes, and HOTEL PRINCESA YAIZA S.A. reserves the right to remove or suspend its dissemination, in whole or in part, and to modify the structure and content of this website without prior notice, and may even limit or deny access to such information. HOTEL PRINCESA YAIZA S.A. strives to maintain the quality and timeliness of this information and to avoid and minimize possible errors, but shall not be held responsible for damages caused by decisions made based on the information published; nor for inaccuracies, omissions or errors contained therein; nor for problems arising from the use of this website or any other external link; nor for any damage to the user’s software or hardware resulting from access to this website

Users expressly accept that HOTEL PRINCESA YAIZA S.A. shall not be held responsible for unauthorized access or alteration of their transmissions or data, of any material or data sent or received or not sent or received, nor of any transaction made through its website

HOTEL PRINCESA YAIZA S.A. reserves the right to unilaterally modify this legal notice without prior notice, under the terms and conditions it deems appropriate, with the sole obligation of informing the user of the changes through www.princesayaiza.com

Regarding the information published in the online store, the “General Booking Conditions” shall prevail over this Legal Notice

9. PARTIAL NULLITY

If any of these clauses is declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in force and unaffected by such declaration of nullity

10. APPLICABLE LAW AND JURISDICTION

This website is governed by Spanish law and applicable European regulations

Any dispute that arises or is related to the use of this website or the products offered shall be submitted to the non-exclusive jurisdiction of the Spanish courts of the province of Las Palmas

If you are a final consumer, nothing in this clause will affect the rights granted to you under current legislation, and you may choose to file a claim to assert your rights in relation to these Conditions before the judge or courts corresponding to your place of residence

Date: April 22, 2024 Version: V.1.0