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Terms and Conditions

Children policy

Cancellation Policy

Shoulder Season

(all period except high season)

Until 7 days prior to arrival, cancellations without penalty Less than 7 days prior to arrival, cancellations will be charged with one night No-Shows will be charged 50% of the full amount of the reservation

High season

(25/07/16 – 24/08/16 & 25/12/16 – 02/01/17 & 09/04/17 – 17/04/17 & 25/07/17 – 24/08/17)

Until 14 days prior to arrival, cancellations without penalty
Less than 14 days before arrival, cancellations will be charged with 50% of the full amount of the reservation
Less than 3 days prior to arrival, cancellations will be charged with 100% of the full amount of the reservation
No-Shows will be charged with 100% of the full amount of the reservation

Payment policy

To check the validity of your credit card and guarantee your booking, the property reserves the right to charge a deposit of two nights prior to arrival. Payment of the total amount is due upon arrival. We kindly inform you that under current legislation cash payments cannot exceed 2.499 € and 15.000 € if the guest is not a resident in Spain. Payment may not be split into different invoices or guests.

House pets

House pets are not allowed in the hotel

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Dec 17

Fundraiser race Be Brave and Run

<p>For the 4th year in a row, the Be Brave and Run fundraiser race - the race organized by the Princesa Yaiza Suite Hotel Resort - comes back. On 17/12, run for a good cause: the funds collected thanks to the participants inscriptions will be fully donated to the Parents Association of the...