The Quality Management System is ruled by the provisions established in the current document, and each Area Manager must ensure the strict fulfillment of the requirements in this Manual.
HPY solely excludes those requirements of the Quality Management System which neither affect the organizational capacity nor absolve it of its liability, to supply services which satisfy the customer’s requirements and the applicable regulations.
These exclusions are limited to the requirements enlisted below, together with the reason for their exclusion:
Section 7.3 DESIGN AND DEVELOPMENT because the changes carried out over time arise from the dynamics of continuous improvement and not for the existence of a specific activity of development of new products and services.
Likewise, I Appoint ISABEL FERNÁNDEZ, Quality Manager, who has the authority, responsibility and organizational independence required to ensure that the Quality System is established, set up and maintained. To do so, she must:
a) Ensure that the processes of the Quality Management System are established and maintained;
b) Report the Management Unit on the operation of the Quality Management System including the needs for improvement;
c) Promote awareness of the customers’ requirements in all levels of organization;
d) Act representing the Management Unit before customers and suppliers in issues related with the quality management system.